Travel plans can change at any time. A business commitment may be rescheduled, a family event may require a different travel date, or you may simply need to take another flight. If you have a Hawaiian Airlines ticket, understanding the airline's flight change policy can help you avoid unnecessary costs and protect the value of your reservation.
Hawaiian Airlines currently states that there are no change fees for Main Cabin and First Class fares, although a fare difference may apply when the replacement flight costs more.
Hawaiian Airlines is now part of the Alaska Airlines network, so travelers may encounter Alaska Airlines' systems and policies when managing Hawaiian reservations. Hawaiian's current reservation tools allow eligible travelers to review, modify, or cancel reservations online.
This guide explains the Hawaiian Airlines flight change policy and process, including changing your travel date or time, rescheduling a flight, fare differences, online changes, third-party bookings, schedule changes, cancellations, and frequently asked questions.
What Is the Hawaiian Airlines Flight Change Policy?
The Hawaiian Airlines flight change policy determines whether and how you can modify an existing reservation.
Depending on your fare and itinerary, a flight change may involve:
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Changing the travel date
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Changing the departure time
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Selecting another available flight
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Changing the itinerary
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Paying a fare difference
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Receiving eligible remaining ticket value as a credit
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Rebooking following a Hawaiian Airlines schedule change or cancellation
For Main Cabin and First Class fares, Hawaiian currently advertises no change fees. However, this does not mean every change will have a $0 total cost because the new flight may have a higher fare.
Does Hawaiian Airlines Charge a Flight Change Fee?
For Main Cabin and First Class fares, Hawaiian Airlines currently states that there are no change fees. A fare difference can still apply when the new flight is more expensive.
For example:
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Original ticket: $400
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New flight: $525
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Change fee: $0
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Fare difference: $125
In this example, the traveler would generally need to pay the $125 difference.
The important distinction is that a change fee and a fare difference are not the same thing.
Hawaiian Airlines Fare Types and Flight Changes
Your fare type matters when you want to change a reservation.
Main Cabin
- Hawaiian currently advertises no change fees for Main Cabin fares. A fare difference may apply when you select a more expensive replacement flight.
First Class
- First Class fares are also listed as having no change fees. However, the replacement itinerary can still have a different fare.
Saver and Other Restricted Fares
- Travelers should pay particular attention to restricted fares. Hawaiian's current travel-advisory material distinguishes among Saver, Main Cabin Basic, Main and First Class fares, and special waiver rules can temporarily change the normal restrictions.
- Therefore, you should check the fare conditions attached to your individual ticket rather than assuming that every Hawaiian ticket has identical change rights.
How to Change a Hawaiian Airlines Flight Online
For an eligible reservation, online flight changes are generally the easiest option.
Hawaiian's reservation-management page allows customers to view trip details and, for select reservations, change dates or times and cancel a reservation.
Step 1: Open the Hawaiian Airlines Reservation Page
- Go to Hawaiian Airlines' reservation-management page.
- You can access your trip using the information associated with your booking.
Step 2: Enter Your Reservation Details
You will generally need:
Hawaiian's current reservation page specifically provides these fields for retrieving a booking.
Step 3: Open Your Trip
- After retrieving the reservation, review the itinerary carefully.
- Confirm that you have selected the correct passenger and booking before making a change.
Step 4: Select the Change Option
- If the reservation is eligible, select the option to modify the trip.
- Available options can vary depending on the ticket and itinerary.
Step 5: Select a New Flight
Choose the preferred:
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Travel date
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Departure time
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Flight
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Available itinerary
Compare the alternatives before selecting one.
Step 6: Review the Cost
The system will show the financial effect of the change.
You may see:
Step 7: Confirm the Change
- Review the new itinerary carefully and complete the transaction.
- Save the updated confirmation information after the change has been processed.
How to Change the Date of a Hawaiian Airlines Flight
Changing your travel date is one of the most common reasons to modify a reservation.
If your ticket is eligible, you can retrieve your reservation and select another available travel date.
Date Change Process
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Retrieve your reservation.
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Select the applicable trip.
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Choose the change option.
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Select the new travel date.
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Review available flights.
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Choose the preferred flight.
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Check the fare difference.
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Confirm the new itinerary.
If your new date falls during a busy travel period, the replacement fare may be higher.
If your schedule is flexible, compare multiple dates before completing the change.
How to Reschedule a Hawaiian Airlines Flight
Rescheduling generally means moving your existing trip to a different flight or date.
The basic process is:
- Retrieve Reservation → Select Trip → Change Flight → Choose New Date or Time → Review Fare → Confirm
- Hawaiian's current online reservation system specifically supports changing dates or times for eligible reservation types.
- If your reservation does not qualify for online changes, you may need to contact Hawaiian Airlines for assistance.
Can You Change a Hawaiian Airlines Flight for Free?
For Main Cabin and First Class fares, Hawaiian currently advertises no change fees.
However, there are two important points to remember:
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No change fee does not guarantee a free replacement flight.
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The fare difference can still apply.
For example, moving from an off-peak weekday flight to a high-demand weekend flight can increase the price even though Hawaiian does not charge a separate change fee.
What Happens If the New Flight Is More Expensive?
If the new flight costs more than your original itinerary, you may need to pay the fare difference.
For example:
- Original fare: $350New fare: $475Difference: $125
- The additional amount is related to the price of the replacement flight, not necessarily a change penalty.
- Always review the final amount before confirming the change.
What Happens If the New Flight Is Cheaper?
- If your replacement flight costs less, the treatment of the unused value depends on the applicable fare rules and ticket conditions.
- Depending on the reservation, remaining value may be retained as a credit rather than automatically returned to the original payment method.
- Do not assume that a lower fare automatically means a cash refund. Review the result displayed during the change process or the terms attached to your ticket.
Can You Change a Hawaiian Airlines Flight After Booking?
- Yes, eligible reservations can generally be modified after booking.
- The key issue is whether your specific fare and itinerary qualify for a change.
- Hawaiian's current reservation-management system allows customers to view, modify or cancel select reservations online.
- If the online system does not provide a change option, the reservation may require additional assistance.
Can You Change a Hawaiian Airlines Flight After Check-In?
- The ability to make a change after check-in depends on the reservation and timing.
- If you discover that you cannot travel as planned, act as quickly as possible rather than simply failing to board the flight.
- For disrupted flights, Hawaiian specifically instructs customers to make changes or cancellations before the original flight's departure.
What Happens If Hawaiian Airlines Changes Your Flight?
- A passenger-requested change is different from an airline-initiated schedule change.
- If Hawaiian changes your itinerary, you may have additional options depending on the size and nature of the disruption.
- Hawaiian currently states that when a flight is affected by a schedule change, it will move the traveler to the next available flight. If the new schedule changes by more than one hour, customers may be able to change online to a flight that better fits their schedule, up to one day earlier or later, or cancel and receive a refund to the original form of payment, subject to the stated conditions.
If Hawaiian Cancels Your Flight
If Hawaiian cancels your flight, the airline states that it will move you to the next available flight.
If that replacement does not work for you, Hawaiian currently provides options that can include:
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Changing to another Hawaiian flight up to seven days earlier or later
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Canceling and receiving a refund to the original form of payment
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Contacting Hawaiian to cancel and receive future travel credit
Refund eligibility is subject to the airline's conditions.
Hawaiian Airlines Weather-Related Flight Changes
- Weather disruptions can create special travel policies.
- Hawaiian Airlines publishes flexible travel policies when certain weather or operational events affect particular airports or routes. These policies can temporarily provide broader change or cancellation options than the standard fare rules.
- For example, Hawaiian's current advisory page explains that eligible travelers affected by a qualifying disruption may be able to change or cancel before the original departure.
- Because these waivers are temporary, passengers should check Hawaiian's current travel advisories before voluntarily changing a weather-affected reservation.
Can You Change a Hawaiian Airlines Flight Purchased Through Expedia?
- If you purchased your ticket through a third-party travel agency, online travel agency or another airline, the process can be different.
- Hawaiian's flexible-travel-policy guidance specifically states that passengers who purchased through a third party such as Expedia, another travel agency or another airline should contact that company directly for assistance.
- Therefore, before contacting Hawaiian, determine who issued the ticket and who controls the reservation.
Hawaiian Airlines Flight Change and E-Ticket Numbers
- Your e-ticket number can be useful when retrieving or managing your reservation.
- Hawaiian's current reservation page allows customers to enter either a confirmation code or e-ticket number, together with the traveler's last name.
- Keep your confirmation email available when making a change because it can contain the information needed to retrieve the booking.
Hawaiian Airlines Flight Change for Award Tickets
- Award tickets can have rules that differ from ordinary paid reservations.
- Hawaiian's current travel-advisory information shows that special waiver policies can include award tickets, with the exact treatment depending on the specific advisory and ticket.
- If you booked using points or miles, check the conditions attached to the award reservation before making a voluntary change.
Hawaiian Airlines Flight Change Deadline
- The safest practice is to make your change before the scheduled departure of your original flight.
- Hawaiian's current flexible-policy guidance explicitly requires affected tickets to be changed or canceled before the original flight departs.
- Waiting until after departure can create additional restrictions and may affect the value of the ticket.
How to Change a Hawaiian Airlines Flight by Phone
If your reservation cannot be changed online, contacting Hawaiian Airlines may be necessary.
Phone or live-support assistance can be useful when:
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The reservation contains complicated itineraries.
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Your booking was made through a travel agency.
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The online change option is unavailable.
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Your ticket involves special circumstances.
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You need help understanding a schedule disruption.
Hawaiian's current advisory information directs affected Hawaiian Airlines passengers to its customer-service channels, including phone, live chat and text.
Information to Have Before Requesting a Flight Change
Prepare the following information:
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Confirmation code
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Passenger's last name
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E-ticket number, if available
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Original flight number
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Original travel date
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Preferred new date
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Preferred departure time
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Passenger names
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Payment method, if additional fare is required
Having this information ready can make the change process easier.
Tips for Changing a Hawaiian Airlines Flight
Change Your Flight as Early as Possible
- Flight availability can become limited as departure approaches.
- Changing earlier gives you more replacement options.
Compare Multiple Dates
- If you are flexible, check flights on nearby dates.
- A Tuesday flight may be priced differently from a Friday or Sunday flight.
Check the Fare Difference
- Even when no change fee applies, a replacement flight may cost more.
- Always review the total amount before confirming.
Check for Travel Waivers
- If your flight is affected by weather or another major disruption, check Hawaiian's current travel advisories before making a voluntary change. A waiver may provide better options than the standard fare rules.
Avoid Voluntary Cancellation When a Flight Is Already Disrupted
- If Hawaiian has already canceled or significantly changed your flight, review the airline's rebooking and refund options first.
- Hawaiian states that customers with qualifying disruptions can have different refund and rebooking rights.
Common Reasons Travelers Change Hawaiian Airlines Flights
Passengers commonly reschedule flights because of:
The best option depends on whether the change is voluntary or caused by Hawaiian Airlines.
Frequently Asked Questions
Can I change my Hawaiian Airlines flight?
- Yes, eligible reservations can be changed. Hawaiian currently advertises no change fees for Main Cabin and First Class fares, although a fare difference may apply.
Does Hawaiian Airlines charge a change fee?
- Hawaiian currently states that there are no change fees for Main Cabin and First Class fares. The replacement fare can still be more expensive than the original.
Can I change the date of my Hawaiian Airlines flight?
- Yes, select reservations can be changed to another date through the airline's reservation-management system.
How do I change my Hawaiian Airlines flight online?
- Retrieve your reservation using your last name and confirmation code or e-ticket number, open the trip, select the available change option, choose a new flight, review the price and confirm the transaction.
Can I change my Hawaiian Airlines flight time?
- For eligible reservations, Hawaiian's current reservation system allows customers to change dates or times.
What if my new Hawaiian flight is more expensive?
- You may need to pay the difference between your original fare and the replacement fare. A no-change-fee policy does not guarantee that the new flight will cost the same.
What if my new Hawaiian flight is cheaper?
- Depending on your ticket rules, eligible remaining value may be retained as a travel credit or handled according to the fare's refund provisions. Check the specific conditions of your reservation before confirming the change.
Can I change a Hawaiian Airlines flight after check-in?
- Your options depend on the reservation and timing. If you know you cannot travel, make the change or cancellation as soon as possible rather than missing the original flight.
What happens if Hawaiian Airlines cancels my flight?
- Hawaiian states that it will move affected passengers to the next available flight. Qualifying passengers who do not want the replacement may have options to change to another flight or cancel for a refund, subject to the applicable conditions.
Can I get a refund if Hawaiian Airlines changes my flight?
- If the itinerary meets Hawaiian's qualifying schedule-change or cancellation conditions, a refund to the original form of payment may be available. Hawaiian currently provides specific options when a schedule change exceeds one hour or when the airline cancels the flight.
Can I change a Hawaiian Airlines ticket booked through Expedia?
- If the ticket was purchased through Expedia or another third party, Hawaiian advises customers to contact the original booking company for assistance.
Can I change an award ticket?
- Award tickets can have separate rules. Special waivers may provide temporary flexibility, so check the conditions of your particular award reservation and any current travel advisory.
Do Hawaiian Airlines flight-change rules apply to every ticket?
- No. Fare type, ticket issuer, itinerary and whether the change is voluntary or caused by an airline disruption can all affect your options.
Hawaiian Airlines Flight Change Policy Help
The Hawaiian Airlines flight change policy provides considerable flexibility for many travelers, particularly those holding Main Cabin and First Class fares. Hawaiian currently advertises no change fees for these fares, although passengers can still be responsible for any difference in fare when selecting a more expensive flight.
For an eligible reservation, the simplest approach is to retrieve the booking online using the passenger's last name and confirmation code or e-ticket number. From there, select the available change option, choose a new date or flight, review the price and confirm the updated itinerary.
If Hawaiian changes or cancels your flight, do not treat the situation like an ordinary voluntary change. The airline currently provides specific rebooking and refund options for qualifying schedule disruptions and cancellations.
Finally, always check the conditions of your specific ticket before making a change. "No change fee" does not necessarily mean "no additional cost," because fare differences, ticket restrictions and special booking conditions can affect the final result.